Snippets from Office 2.0: Opening panel on the use of Office 2.0 suite of products.
What is the Future of Work using Enterprise 2.0 technologies?
It’s the wrong vision to take today’s apps from the desktop and put them out to the web. Instead, innovation will be from finding new simple apps that do new, different things.
You have to look at the value proposition: reduce costs, improve productivity. Look back at the fundamental changes in the past such as e-commerce, search and email. These were not clones of existing applications, but something new.
If you listen to today’s market, and provide people what they are asking for, you don’t need to sell. If you have to sell, you are working to hard. Small business are where the innovation happen: these are not constrained by existing IT infrastructures and they will move where they see value, but they don’t have the ability to invest for 3 year in technologies. Departments have similar characteristics. There much need for small, applications.
An example of need is that we need applications that are smarter, that filter out the noise and work with existing content, such as email. Mobile applications have to work when offline, just being online is insufficient.
Innovation hits reality in the integration. The efforts to standardize the plumbing (REST, SOAP) are elevating interoperability. Feeds really help, using the feed as a trigger, and we will see more applications that filter and action on it.
The shift to Software as a Service is having a massive impact on IT: all these thousands of external applications. Yet, IT is made responsible for corporate adherence to process regulation e.g. through SOX.
Solid integration capabilities needs to become part of the fabric of the internet, we are only at the start of these technologies. Once standardized plumbing becomes ubiquitous, we can blend platforms and their widgets, and rapidly deploy custom solutions,
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