Archive for the 'Knowledge Management' Category

Helix Commerce and IBM: Blogs and Wikis in Business

Tuesday, March 6th, 2007

Note: I no longer work with Helix Commerce.
Some of my readers will know me from presenting with Bill Ives at KMWorld on the topic of Blogs and Wikis. Well, Bill, Cindy and I have teamed with IBM to provide a training version for corporations and the public.
Here’s an extract from our marketing literature:

Blogs and […]

Value Networks Cluster, Toronto. March 23rd

Tuesday, March 6th, 2007

Verna Allee is a leading light in the discipline of Knowledge Management, having built a solid methodology, a steady practice and tools (some open source), around the notion of Value Networks for modeling Enterprises as Living Systems.
Verna Allee and Oliver Schwabe are visiting The Toronto Value Networks Cluster http://www.vncluster.com/YYZ.htm at The Kingbridge Institute, www.kingbridgecentre.com on […]

Software as a Service leads to Value Networks

Monday, March 5th, 2007

There was another slide in Software as a Service (SaaS) for Small to Medium sized Businesses ( PDF), one that warrants a separate posting:

The story here is about business webs, and how taking one SaaS service, such as Salesforce.com can lead to adoption of another, compatible, integrated service. Salesforce.com is leading the way in its […]

Conceptmapping Thesis: Chapter 2, part 2. Mental Models

Monday, March 5th, 2007

2.2 Mental Models

People construct internal representations, called mental models, of the situation in the world that they want to reason about and then change those models, in ways corresponding to the ways the world can change, to try to find solutions to their problems.
[Mind in Action, p 68]

The creative process is essentially the formulation […]

Knowledge Management revisited: Enterprise 2.0

Sunday, March 4th, 2007

In http://socialwrite.com/2007/02/12/short-report-from-fastforward07/ Jevon said:

People tried on several occasions that this era is just Knowledge Management repackaged. I feel like I am missing something drastic here. The change now goes deeper, has immediate impact and is focused on PEOPLE, not knowledge. Rebuttal needs work.

“Knowledge Management” has been around since about 1988. It’s mature enough as a […]

Conceptmapping Thesis: Chapter 2, part 1.

Friday, March 2nd, 2007

2. Background Investigations
“It is in symbolic, visual terms that the designer ultimately realises his perceptions and experiences; and it is in the world of symbols that man lives. The symbol is thus the common language between the artist and spectator”
Brian Lawson - How Designers Think
In this chapter, we survey various texts to get some […]

Chapter 1: Language, maps, communication and memory.

Wednesday, February 28th, 2007

Chapter 1: Language, maps, communication and memory.
“The horror of that moment,” the King went on, “I shall never, never forget!” “You will, though,” the Queen said, “if you don’t make a memorandum of it.”
Lewis Carroll ( 1832-98 ) - Through the looking glass (1872)
To exchange thoughts is a fundamental need of every human being. No […]

My MSc Thesis on Concept Mapping

Wednesday, February 28th, 2007

Abstract

When referring to a problem, we often speak of a space in which the problem’s parts exist. This allows us to speak metaphorically and to apply knowledge constructed in a given field to be useful in a less familiar one.
Concepts are universally separate from representation, yet the representation often subtly distorts or obscures the ideas. […]

McMaster Congress: Enterprise 2.0 “ID-ah!” at Bell Systems and Technology

Sunday, January 28th, 2007

40,000 Minds are better than 1: A case analysis of idea management at Bell Canada (Weds 24 Jan, 11:30am-12)
Meaghan McKnight and Rex Lee - BELL SYSTEMS AND TECHNOLOGY
Rex and Meaghan from Bell Canada talked through some pretty exciting Enterprise 2.0 internal projects at Bell Canada. The one that got my attention the most was ID-ah!, […]

McMaster Word Congress on Intellectual Capital and Innovation

Tuesday, January 23rd, 2007

Okay, with this, my first post of the year, I am back in the blogosphere
Back in 2003, I studied for 3 months at the Joseph L. Rotman School of Management as an MBA exchange student. In that time, I swapped a course so I could study Knowledge Management at the Michael G. DeGroote’s […]