Archive for the 'Knowledge Management' Category

KM 2.0 based on Social Media fuels Complexity. Managing complexity necessitates new culture and new leadership competences

Sunday, December 10th, 2006

In Tech Boom 2.0: Boom but no bubble?, I highlighted the collaboration centricity of new investments:

A new emphasis on social networking and connecting people, rather than e-commerce, which consumers did not trust in 2000.

Given the dismal failure of so many KM implementations - which were often poorly thought-out and brittle databases - a shift to […]

Tech Boom 2.0: Boom but no bubble?

Sunday, December 10th, 2006

The Toronto Star carried “Tech bubble 2.0: vive la différence” from DAN FOST of the SAN FRANCISCO CHRONICLE today:

“I absolutely think we’re in a bubble, but the bubble we’re in is very different,” said Joe Kraus, Chief Executive Officer of JotSpot, a Web 2.0 [Wiki] company that provides software that businesspeople use for collaboration.
“A huge […]

American cop language confuses the force. How wikis can help.

Thursday, December 7th, 2006

Does your organization communicate effectively? Drawing from the BBC’s report on an American police force decision to stop using 10-4 and 10-20 type codewords (I was surprised to hear these are incompatible across different counties), I draw a parallel of how wikis can generate the common linguistic ground needed for purposeful communication.
The BBC reported today […]

Wikis compared to Email, Discussion Groups and Blogs

Tuesday, November 28th, 2006

I met Bryan Watson of EP-Enterprises for a meal about a month ago. Last week Bryan telephoned me to ask if I’d mind re-explaining the relative merits of Wikis compared to Email, Discussion Groups and Blogs.
This is the slide I’d shown him. Based on some notes I’d made a few years back, I’d compiled this […]

Open Skies for airflight; Open markets for Canada; Social Media as an Enabler.

Monday, November 27th, 2006

Travellers’ groups cheer ‘open skies’ plan

Airline and travellers’ groups are cheering a government plan to open up Canada’s skies to more competition, saying open-skies agreements with more countries will allow them to reach new markets and reduce ticket prices for consumers.
Currently, Canada only has two open-skies agreements, with the United States and Britain, while the […]

2007 UK firms: 42% user generated content; 35% blogs; 33% podcasting; 35% videocasting

Saturday, November 25th, 2006

Canadian corporations need to experiment with Social Media technologies such as blogs and wikis.
Twopointouch: reports in Cultural Learnings of America for Make Benefit Glorious Nation of Britain :

A new UK report into customer engagement produced by e-consultancy reveals that UK firms are likely to significantly deepen their commitment to Web 2.0 technologies over coming months. […]

Upcoming.org: KMDI Lecture - Jonathan Grudin, Microsoft Research at Bahen Centre - University of Toronto (Tuesday, November 21, 2006)

Tuesday, November 21st, 2006

(Rapidly) Emerging Technologies and Knowledge Management
Lightweight new technologies are emerging rapidly. Some have been used by millions of students. As these students enter the workforce and broader social settings, they’ll know how to apply these technologies and their skills to work more efficiently and effectively.
Upcoming.org: KMDI Lecture - Jonathan Grudin, Microsoft Research at Bahen Centre […]

Management 2.0

Tuesday, November 21st, 2006

Great post by Business Two Zero: talking about Management Styles fundementally facilitative of emergence rather than imposing of process, and structure.
However, I was pleased that the first hit was for Kathy Sierra’s piece from earlier in the year. She highlights the emerging management style, influenced by web 2.0 thinking, is more community based, […]

DemoCampToronto11 - open to any?

Tuesday, November 21st, 2006

I agree with Rohan: last night’s democamp failed to live up to expectations.The demos

The best demo was indeed Sunir’s demonstration of the Design Bibliography wiki, which had some pretty funky gadgets to support the application-specific workflow. Yet as I’ve said to Sunir before, there are plenty of wikis out there (40 new *wiki*.(com|org|net) sites are […]

Are you wiki consulting?

Monday, November 20th, 2006

It seems to me that there exists many different types of people doing “wiki consulting”. They differ by:
Background/goal:

Some are technologists, doing installs, writing plugins, etc.
Some are cultural anthropologists or statistians employed to provide insight on social interactions
Some are management looking to reduce the costs of running the enterprise
Some are HR types, looking to get better […]